Privacy Policy

1. Information We Collect

This may include registration information, device information, task records, reward records, support communications, and necessary data required for security verification.

2. How We Use Information

• Provide account, task, and reward services
• Prevent fraud and abuse
• Improve the product experience
• Handle support requests and disputes

3. Information Sharing

We do not sell personal information to unrelated third parties except where required by law, necessary to provide services, or authorized by the user.

Advertising measurement with Meta

When advertising measurement is enabled, Lumo may send Meta a successful registration event through its Conversions API. This can include advertising and browser identifiers (such as fbclid, fbc and fbp), your browser user-agent, the registration page address without query parameters, and your phone number and internal account identifier after SHA-256 hashing. Meta uses these signals for advertising attribution, measurement and optimization. Hashing supports matching and does not make these identifiers anonymous.

Advertising data processing is subject to applicable notice, consent and choice requirements. For questions or to exercise applicable privacy rights, please contact Lumo support.

4. Data Retention

We retain data only for as long as necessary to provide services, meet legal obligations, and resolve disputes.

5. User Rights

Users may request access to, correction of, or deletion of applicable personal information through official support.

6. Contact Us

Human Support: https://t.me/lumotask